QRBold subscriptions are processed through Paddle, which acts as the Merchant of Record for transactions made through Paddle Checkout. Refunds, cancellations, and buyer rights are governed by Paddle's applicable Buyer Refund Policy, Buyer Terms, and applicable consumer protection laws.
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This Refund & Cancellation Policy applies to all digital software subscriptions and services provided by Nuurex Solutions, operating the platform QRBold at qrbold.com.
QRBold subscriptions are processed through Paddle, which acts as the Merchant of Record for transactions made through Paddle Checkout. Paddle provides PCI-DSS Level 1 secure payment processing and handles billing, tax collection (VAT, GST, sales tax), and buyer support for customers worldwide.
Refunds, cancellations, withdrawal rights and other customer rights relating to transactions processed through Paddle are subject to Paddle's applicable Buyer Refund Policy and Buyer Terms, together with any mandatory consumer protection laws applicable to the customer.
Where applicable under Paddle's Buyer Refund Policy, eligible consumers have a 14-day right to withdraw from a transaction and receive a full refund, including for the first payment of a subscription. The 14-day period begins from the applicable transaction date. This right is subject to the eligibility requirements and exceptions set out in Paddle's Buyer Refund Policy, including applicable exceptions for digital services or digital content that have been started or used with the customer's required consent.
Where applicable law or Paddle's policies provide greater or additional rights to a customer, those rights will apply.
Refund requests for Paddle Checkout transactions are handled in accordance with Paddle's applicable Buyer Terms and Refund Policy.
If there is any inconsistency between this policy and Paddle's applicable Buyer Refund Policy or Buyer Terms, Paddle's applicable terms and policies will prevail, subject to mandatory consumer rights.
When a refund is approved by Paddle, funds are returned in accordance with Paddle's applicable refund procedures.
Customers may cancel their QRBold subscription to prevent future renewal. Cancellation will normally take effect at the end of the current billing period.
Cancellation by itself does not necessarily create a right to a refund for the current billing period. Any applicable refund or withdrawal rights will be determined in accordance with Paddle's Buyer Refund Policy, Paddle's Buyer Terms and applicable law.
QRBold provides permanently free tiers for QR codes (up to 5 dynamic codes) and digital business cards (1 card) — no credit card required.
You may change your subscription tier or card count at any time from the account dashboard:
QRBold is a 100% digital software-as-a-service (SaaS) platform. QRBold does not sell, manufacture, ship, or fulfill physical NFC cards or hardware.
NFC functionality within QRBold refers solely to digital business card compatibility: customers who independently obtain standard blank programmable NFC tags or cards can write their QRBold digital card URL to those tags.
You can manage your subscription, request assistance, or submit billing inquiries through the following methods:
For questions regarding subscriptions, billing, or this policy:
If you have questions about billing, cancellations, or Paddle checkout, reach out to our team:
© 2026 Nuurex Solutions. All rights reserved. This policy is part of QRBold's Terms and Conditions and Privacy Policy.